ToneTag smart solutions have always been adding value to the merchants under its ecosystem, more so in today’s pandemic hit economy.

With Oyeti, we aim to fill the gap of online presence for local supermarkets and restaurant brands, who otherwise don’t have the means of doing so, and are missing out on the volume of transactions that online presence can offer them. While our solution helps build an online presence for such stores, we also focus on the seamlessness of the shopping experience for the end customers.

We are publishing the success stories of the merchants who have been using our solutions and have benefited a great deal from it. Today’s story is of a supermarket named Food Palace, based out of Mahadevapura, Bengaluru as narrated by Abdul, owner of Food Palace.

Food Palace is a small-scale local supermarket, like most conventional standalone supermarkets their business has taken a hit due to the pandemic. But having been registered with Oyeti for over 3 months, Abdul has been able to maintain the scale of his business despite the reduced footfalls. The regular customers of Food Palace who are not able to visit the store after the surge in Covid-19 cases now interact with the store on their digital storefront on Oyeti.

Oyeti has proved to be very effective in giving a digital presence to local supermarkets like Food Palace who are now seeing a new stream of business, through online orders. “The experience has been nice, my regular customers are now opting for self-pickup as well as home delivery through the Oyeti app”, says Abdul speaking of his experience with Oyeti.

ToneTag smart solutions have always been adding value to the merchants under its ecosystem, more so in today’s pandemic hit economy.

With Oyeti, we aim to fill the gap of online presence for local supermarkets and restaurant brands, who otherwise don’t have the means of doing so, and are missing out on the volume of transactions that online presence can offer them. While our solution helps build an online presence for such stores, we also focus on the seamlessness of the shopping experience for the end customers.

We are publishing the success stories of the merchants who have been using our solutions and have benefited a great deal from it. Today’s story is of a restaurant named Flying Kombucha, based out of Hoodi, Bangalore as narrated by Prashant, Senior Manager at Flying Kombucha.

Flying Kombucha is a fairly large brand in Bangalore with multiple branches. They have seen a rise in repeating customers and new customers day by day, post-integration with Oyeti. Having been using the solution for over 4 months now, Prashant, Senior Manager at Flying Kombucha says, ”The overall experience is good, I would definitely recommend Oyeti to others. Contactless order placement and payment solutions are the need of the hour.”

The solution has proved to be very helpful for brands like Flying Kombucha, especially in pandemic times to help them unlock their businesses while maintaining social distancing norms. Speaking about the customer experience, Prashant said “We have many loyal customers who are enjoying the overall experience that they get through Oyeti, and we have received positive feedback.”

In a quest to enable merchants to provide a seamless, queueless and cashier-less experience to their customers, ToneTag has launched a new product named “Oyeti”.

Oyeti, an exclusive product by ToneTag empowers merchants to provide many unique and unmatchable experiences to their customers. From Ordering Ahead food at their favorite restaurants, skipping the long queues at grocery stores or doing cashier-less checkouts, it enables merchants to make their customers experience a digital and interactive commerce experience.  It acts as a platform that offers faster checkouts and takes away the dependency from cash, queues, cashier, endless waiting and makes shopping or ordering easy and frictionless for customers. Merchants can also interact with their customers in real-time, sending them notifications/updates on WhatsApp. Customers can also use WhatsApp channel to make payment for the services offered.

Here are a few experiences/services that are enabled by Oyeti:

Order Ahead: 
Using Oyeti, merchants can enable their customers to Order Ahead at their favorite restaurants for takeaway or dine-in. This makes them skip the waiting time as the food gets ready before they arrive. Customers can not only just place their orders through WhatsApp but also pay for them on WhatsApp. Additionally, merchants can also send real-time updates to the customers through WhatsApp, making the ordering process seamless and wait-free.

Order Ahead User Journey

Queueless Grocery Shopping: Oyeti enables merchants to make the grocery shopping experience for customers extremely seamless. Customers can simply handpick their groceries, put them in a bag and leave it on the counter. Merchants can bill the items and send an automated invoice to the customers through WhatsApp or messages. Customers can choose to either pick the grocery bags later or get them home-delivered at their desired timeslot. This makes the billing process easy and seamless for the merchants as they no longer have to maintain multiple checkout points. Customers no longer must stand in long queues to get their items billed, making grocery shopping experience customizable, cashless, queueless and cashier-less.

Queueless Grocery Shopping User Journey

grocery shopping without ques with oyeti

Oyeti realizes ToneTag’s vision to digitalize offline commerce by enabling merchants to offer various location-based services for their customers through commonly used platforms like WhatsApp and so on.

Click here to learn more about Oyeti: https://about.oyeti.com/