Enable customers to make contactless and secure digital payments

E-commerce Solutions

India’s shopping landscape has largely shifted to digital in the past decade, prompting online businesses to create a shopping experience for their customers with secure channels of payment, even in the presence of challenges such as low connectivity, digital literacy, type of phone, etc. As a remedy, VoiceSe offers three payment options:

At Payment Gateway: Customers can make voice-based UPI payments at the payment gateway of online businesses

Before Shipment: With this solution by VoiceSe, payment collection on CoD orders can be done before product shipment via voice.

At Delivery: This VoiceSe solution not only helps in order delivery confirmation but also provides a chance for digital payment at time of delivery for CoD orders, even for customers who do not have payment apps on their mobile phone.

Payment to Merchant

VoiceSe’s person-to-merchant payment technology is internet-independent, proximity-based, and works on merchant POS, mobile device, or any other payment acceptance device. Allow your customers to make digital payments using just their voice.

• 01Customer dials IVR number from their phone
• 02IVR server prompts the available services
• 03Customer chooses ‘Payment to Merchant’
• 04Customer taps their phone on merchant device which then emits a unique
  sound
• 05Customer enters amount to be paid and their UPI PIN
• 06Amount is transferred to merchant and both parties are notified of the transaction

Insurance Collection Solution

In the insurance or lending sector, selling the products and collecting payment from the customers is a tedious manual process, with multiple visits to the customer that
is time-consuming and decreases the agent’s efficiency. VoiceSe offers smart solutions over an interactive call on IVR that makes use of sound wave technology and empowers users to go cashless in all sorts of transactions.

Via Call: Customer will place a call on the VoiceSe IVR number to initiate the payment process

Via Missed Call: Customer will give a missed call to IVR number to initiate the payment process